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Business Process Automation or BPA for short is both a modus operandi and an end result, achieved via the transformation of existing (often manual, and unduly complex) processes using technology.

Common applications are found in marketing (CRM software sending automated emails and reminders), accounting (bank feeds received via cloud-based accounting software, and automatically reconciled where transactions are identifiable) and logistics (where depleted stock is re-ordered automatically, for example).

When implemented correctly, BPA can in some cases deliver double-digit and even triple-digit productivity gains to an organization. If you are looking for a BPA solution at the enterprise level, IBM are market leaders. Other BPA solutions providers include KissFlow and Emerio.